What happens if you return zipcar late




















Go ahead and book a little extra if you're not sure before someone else does! If at any time during your reservation you realise that you won't be able to get the Zipcar back on time, you can always try to extend your reservation. If no one's waiting for the car, it's all yours once the extension is confirmed. If someone is waiting for the car, we will need to make other arrangements for them, so the sooner you can let us know, the better.

If you've returned late by a few minutes, don't chance it! Call Member Services straight away, we can check the exact time you finished your reservation and confirm if you're at risk of being fined. Late fees are automatically applied regardless of whether another reservation follows your own, so make sure you extend your reservation if you can.

We'll do everything we can to avoid you being charged. The best action you can take as a member is letting us know with as much notice as possible. The more time we have to notify other members, the happier everyone will be! Zipcars live just around the corner. We've got the largest car sharing fleet in London not that we're boasting and you'll find us in cities across the UK.

We pay for fuel, parking, Congestion Charge and insurance — so you get access to a car without all the hassle of owning one! Rent cars and vans by the minute, hour or day when and where you need them. We've also got hundreds of electric cars in our fleet. We use cookies to ensure we deliver the best experience on our website. By using the site, you agree to the use of cookies. Learn more Don't show me again. It looks like you might be in the.

Would you like to update your location? Main navigation - UK. When you arrive at the petrol station use your car's fuel card to pay. They may ask for the mileage but if you don't have it to hand don't worry. If the fuel card is missing in your Zipcar don't worry - just get an itemised VAT receipt and send it to us for reimbursement. The fuel type of the vehicle is displayed in a few different places.

Firstly it will be on the fuel card itself, secondly the fuel cap will have a tag that says either petrol or diesel. Plus your confirmation emails will also verify which type of fuel is needed for the car. Be sure to return your Roundtrip Zipcar or van to it's home location, where you picked it up from. If it's from a multi-car location then any of the dedicated Zipcar bays will do. If you have any trouble remembering where you picked the car up, or if it lives in a car park with specific entry instructions you can find all the location details on your booking confirmation.

In most cases if your Zipcar is parked on street the bay will be marked like so park the vehicle inside the lines to eliminate the risk of a parking ticket Sometimes locations have no markings at all but are fully described in the reservation confirmation, so try and make a mental note of where to return the car before setting off.

As soon as you see that someone has parked in our bay, give our Member Services team a call on They will take a note of the vehicle model, its number plate and the location details to pass onto the council in order to get the offending vehicle removed if you have a camera, take a photo of the offending vehicle and send it to Member Services.

We will then give you location specific instructions on where to leave the Zipcar. Once you've found a suitable parking space that meets the alternative parking criteria, please give us a quick call back to let us know where it is so we can inform or move the next member booked in. If you don't follow the alternative parking instructions and the car gets a ticket, you may be held responsible. If you can, take a quick photo of where you parked the vehicle just to be on the safe side.

Members who are late can impact others who have a reservation right after. But, don't worry - you can amend or extend your reservation online and in the app! Or you can even just drop us a text.

If you don't do this please be aware that you might be liable to a late fee. In a Flex car? There's no such thing as late - just drop it when you're done in the Zipzone! You are always able to return the Zipcar early. You can use either your Zipcard or mobile app to lock the doors. Zipcar Flex is our one-way service. You'll find Flex cars all over London and can see them with the blue pin in our app! There's no need to book in advance - just find the car in our app, tap and we'll reserve it for 15 minutes.

Drive where you want to go, and when you've finished your trip there's no need to return it to a specific bay, just make sure you leave it in our Zipzone which covers most of London. Once you're parked, make sure you've got all your belongings with you don't forget to leave the car clean too! At the end of every reservation you will need to return the keys to the holder inside the glove box.

Slot the bullet shaped fob on the key ring into the slot. Once it's green that means we've recorded the time of your return and your reservation has ended. If you are involved in an incident you will be charged up to the maximum amount of your Damage Fee unless you have purchased a DFW. The Damage Fee is subject to change at Zipcar's discretion.

Please see the Rate Schedule applicable to your driving plan for your current maximum Damage Fee. Please note that, as provided in Section 5. In addition, the Member may be charged for any internal or external costs incurred by Zipcar including all repair and recovery costs, loss of use costs, legal fees, including, without limitation, attorneys' fees a anytime a visit to the vehicle is required as a result of Rules violation or otherwise as the result of actions of the Member or b for any other failure by a Member to comply with any provision of the Contract or the Rules, other than those Rules for which a specific fee or charge is specifically provided in the Contract.

Without limiting the generality of the foregoing, you will be charged a fee for any oversight, omission, or negligence on your part that inconveniences Zipcar or other Members, such as returning a vehicle with less than a quarter tank of gas, returning a vehicle in a condition that requires additional cleaning, failing to return or losing the keys to a vehicle, failing to turn off a vehicle's headlights, failing to plug in an electric-powered vehicle at the end of reservation, causing or permitting damage to a vehicle which requires repair or cleaning of such vehicle internal or external , returning a vehicle to the wrong place or leaving the car in a restricted parking zone, not paying a parking ticket, failing to advise Zipcar immediately of any theft, vandalism or damage relating to the vehicle, etc.

Members charged for such costs shall be entitled to an itemized list of charges. Members may be charged for estimated costs pending final repair.

The parties agree that these charges are a genuine estimate of the costs that are likely to be incurred by Zipcar in the event of the Member taking any of the actions described herein. It looks like you might be in the.



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